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August 21, 2013

MGM Resorts and Hyatt Partnership Popular

Filed under: Casino — Tags: , — OCE News @ 11:02 am

It only began a short time ago, but the new business partnerships associated with Hyatt in Las Vegas are beginning to pay off. Hyatt does not run any sort of resort facilities on the famous Vegas strip, but their loyalty program customers are finding some great deals with those companies that do. Today, those who are members of the Hyatt program can have incredible access to hotel rooms located at a dozen resorts on the strip or in the immediate area of the strip. These include Bellagio, MGM Grand Las Vegas, Aria Resort & Casino, and Mandalay Bay Resort & Casino.

Even though the program benefits are new, the partnership between the Hyatt program and the MGM Resorts M Life Program is beginning to bring in positive comments from those who are using these programs.

This is not the first time that these types of programs have been used in Vegas. For instance, the Sands Corporation and Intercontinental Hotels are using a similar business model associated with Palazzo and the Venetian and Palazzo. Even so, this deal between MGM and Hyatt is by far the largest.

While there are many reasons customers are enjoying the new programs offered, two of the most popular reasons are a) Hyatt customers are now able to exchange their earned points for occupancy at one of the MGM Resorts located right on the strip, and b) they can now also earn valuable points for nongaming benefits. By that same token, customers at MGM Resorts are now able to get M Life credits when they stay at many of the Hyatt Hotels and resorts that are located all around the world. Globally, Hyatt runs more than 450 hotels.

Many of those who are intimately familiar with this new deal between MGM and Hyatt say that is a good model for both companies as well as a good deal for customers who are looking for more options when coming to Las Vegas for gaming and need higher end lodgings while they are in the city. In essence, this is a partnership between the gaming industry and the lodging industry.

The deal is also seen as a way for both companies to combat the fierce competitiveness that exists within and between most of the gaming and lodging companies that are currently located on the Vega strip. By working together to offer their customers better deals and more options, it is hoped that each of the two companies will be able to improve profits by working together in an agreement that is mutually beneficial, while, at the same time, providing valuable services that their customers will want and enjoy.

It was also recently announced that Hyatt will be expanding worldwide with a $325 million investment into Playa Hotels and Resorts. The investment will be used in resorts that are located in Jamaica, Mexico, and the Dominican Republic. An estimated six properties of this new deal will become affiliated under the Hyatt brand umbrella. The investment is considered to be a major move by Hyatt to get a stronger foothold in the Latin American resort market.

December 29, 2012

Bill Hornbuckle Now President of MGM Resorts After Announcement Made

Filed under: Casino — Tags: — OCE News @ 3:12 am

Bill Hornbuckle has been handed down a promotion, becoming the president of MGM Resorts International of Las Vegas. He was given the position, which was only recently created, along with chief marketing officer. He will report to only CEO Jim Murren, and will be taking on a number of new responsibilities including gaming development, as well as other marketing related materials. He had been the chief marketing officer for the company since 2010, when he received a promotion to the position. Prior to that, he had been the chief operating officer of Mandalay Bay from April 2005 through his commitment to MGM. He had previously been the chief operating officer of the MGM Mirage, which was located in Europe, from July 2001 through April 2008. Following the promotion of Bill Hornbuckle, the company released a statement from their CEO, Jim Murren, regarding the promotion of one of their most trusted assets.

“Bill Hornbuckle is widely regarded as one of the most strategic and effective leaders in the hospitality and entertainment industry,” Murren said in a statement. “Since assuming the newly-created role of CMO for the company in 2010, he has been focused on growing the company’s relationships with our customers and guests. He has achieved this with significant success.” He also went on to say that one of the greatest achievements that Bill Hornbuckle had been able to secure during his time with the company, was the growth of the customer loyalty program, which has been extremely profitable for the company.

Along with the expanded duties that Bill Hornbuckle will be undertaking, Murren also announced expanded duties for Corey Sanders, who is currently the chief operating officer of the company. Bobby Baldwin will also be seeing a number of expanded responsibilities within the company, as well as Dan D’Arrigo, who is currently the chief financial officer. Sanders will have increased oversight of the company’s operating functions. These functions include retail, corporate advertising, and sales on the floor.

Baldwin will be taking over the leadership role at CityCenter for the Aria hotel and Mandarin Hotel.

This expansion in responsibility for a number of the highest executives within the company, shows that the profits of the company have reported have created additional tasks, and that they feel that their current executives are best equipped to handle these tasks in a way that makes sense for the company. As a number of executives within the company have received promotions, it is clear that the company believes that they have the right leadership team in place, and that they will be recognized as one of the best teams within the industry.

“I am proud to have such strong finance, development, marketing and operational leaders as we continue to grow the company as a leader in the hospitality and entertainment industry,” Murren said in his statement.

It will be interesting to see if the company continues on its path toward growth, after having a year that was much better than expected, after the previous years that the company had faced immediately following the financial collapse of 2008. As Las Vegas continues to struggle, some companies are finding their recovery in the form of upgraded leadership, like MGM Resorts.

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